Frequently Asked Questions (FAQ)

1. Where are your products made?

All Jensob Skincare products are carefully formulated and manufactured with love, using high-quality ingredients that meet industry standards for safety and effectiveness.

2. Are your products suitable for all skin types?

Yes! Our product line includes options for oily, dry, combination, and sensitive skin. We also offer tailored recommendations based on your specific skin concerns.

3. Do you test on animals?

No. Jensob Skincare is proudly cruelty-free. We do not test any of our products or ingredients on animals.

4. Can I use your products while pregnant or breastfeeding?

Many of our products are safe, but we recommend consulting with your healthcare provider before introducing any new skincare routine during pregnancy or breastfeeding.

5. How long before I start seeing results?

Results vary by skin type and product use. However, most customers begin to notice visible improvements within 7–14 days of consistent use.

6. How can I determine the best products for my skin?

You can visit our Product Guide or take our Skin Quiz (coming soon) to find the best Jensob products for your skin needs. You can also reach out to our support team for a personalized recommendation.

7. Do you offer international shipping?

Yes, we ship worldwide. Shipping fees and delivery time vary based on your location. You can find more details on our Shipping & Delivery page.

8. Can I cancel or change my order after placing it?

We process orders quickly, but if you contact us within 1 hour of placing your order, we may be able to assist. After that, changes cannot be guaranteed.

9. What payment methods do you accept?

We accept Visa, MasterCard, PayPal, Bank Transfers, and other secure online payment options.

10. How do I contact customer support?

You can reach us anytime via:
📧 Email: support@jensobempire.com
📞 Call/WhatsApp: +18623062053
🌐 Website: https://jensobempire.com
🕐 Support Hours: Monday–Saturday | 9AM–6PM